Privacy Policy

Effective Date: 03.02.2025

At IdeaMeld, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: Name, email address, and contact details when you sign up or communicate with us.
• Usage Data: Information about how you interact with our platform, such as log files, device type, IP address, and browsing activity.
• Generated Content: AI-generated prompts, user submissions, and other content you create or interact with on IdeaMeld.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze platform performance.

2. How We Use Your Information

We use the collected data to:

• Provide, maintain, and improve our platform and services.
• Personalize your experience and deliver relevant content.
• Communicate updates, promotions, and customer support.
• Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors assisting in operations, such as hosting, analytics, and payment processing.
• Legal Compliance: When required by law or to protect our rights and users.
• Business Transfers: In the event of a merger, sale, or acquisition of IdeaMeld.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Compliance with GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). This includes:

• Legal Basis for Processing: We collect and process your data based on legitimate interests, contractual necessity, legal compliance, or with your explicit consent.
• Your Rights under GDPR:
• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Data portability: Request a copy of your data in a structured format.
• Withdraw consent at any time where processing is based on consent.
• Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.
• Data Transfers: If we transfer data outside the EEA, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

6. Strong Customer Authentication (SCA) and PSD2 Compliance

For transactions within the European Economic Area (EEA), we comply with the Revised Payment Services Directive (PSD2) and Strong Customer Authentication (SCA) requirements:

• SCA Implementation: We ensure multi-factor authentication (MFA) for payment transactions where applicable, requiring at least two of the following:
• Something you know (e.g., password or PIN)
• Something you have (e.g., smartphone or security token)
• Something you are (e.g., fingerprint or facial recognition)
• PSD2 Compliance:
• Ensuring secure and transparent electronic payments.
• Protecting users from fraud through advanced authentication mechanisms.
• Allowing open banking functionality as mandated by PSD2, ensuring that third-party providers (TPPs) access payment account information securely with user consent.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

9. Children’s Privacy

IdeaMeld is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us for removal.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services after modifications constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us at [email protected]

By using IdeaMeld, you agree to the terms outlined in this Privacy Policy.

Reg. number 16110124
50 Princes Street, Ipswich, England, IP1 1RJ